Terms of service

Products

In accordance with article L. 111-1 of the French Consumer Code, BUTTERFULL communicates to the customer, in a legible and comprehensible manner customer the essential characteristics of the product(s) he wishes to order. of the product(s) they wish to order. BUTTERFULL may BUTTERFULL may at any time modify the range of products offered for sale on the BUTTERFULL website at any time, in particular as a result of constraints of its suppliers. To obtain further information information on a product, the customer may contact the BUTTERFULL BUTTERFULL Customer Service at 0690746100 or at the following address or at the following address contact@mangobutterfull.com.

Offer & Prices

All offof products offered on the Site intended for the world The prices appearing on the Site are subject to availability. are indicated in Euros ( € ) all taxes included, excluding shipping costs (see below the article entitled "Delivery") and are liable to change during the year. The products ordered on the Site are at the rate in force at the time the order is recorded.

Prices include the VAT applicable on the day of the order. Should the rate be changed, these changes may be reflected in the price of the items without the Customer being informed beforehand.
Our offpromotional offers are only valid for the period of time that we have on a case-by-case basis and only while stocks last available.
Prices and offThe special conditions offered on the Site are only valid for products sold online and cannot be applied to the products sold in the points of sale and vice versa. All offres of Butterfull are made under the Terms and Conditions of Sale in effect at the time of the order.
Butterfull reserves the right to change the Terms and Conditions at any time. of Sales. The Customer will be informed by affichage on the Website. If it does not agree to the amended Terms and Conditions of Sale, it must cease to pass orders on the Site. Failing this, the Customer is deemed to accept the Terms and Conditions of Sale as amended.

Order

To place an order, the Customer must have the legal capacity to to contract, i.e. to be of legal age and not to be under the age of guardianship or trusteeship.
Before any first order, the Customer must register on the Site. He then indicates his surname, first name, postal address, address, etc., and the name of the person who will receive the order. electronic, phone number and date of birth. A an account with a username and password, which he or she selects himself, is then attributed to him.

Prior to each order session, the Customer must Identify yourself with your username and password.
The Customer can then, during a session, choose the products of his choice on the Site.
Any order is an express and irrevocable acceptance of the prices and descriptions of the Products available for sale.
The Customer declares before placing his order to have taken knowledge and irrevocably accept the Terms and Conditions of Sale in in force on the day of the order, by ticking the corresponding box.

Where appropriate, in particular if he wishes to have a gift delivered, he shall also indicates the name of the recipient and the place of delivery.
After effOnce the order has been placed and validated, the Customer verifies the details of the order. and the total price of this order, which he can confirm or modify in case of error. As soon as he confirms the order by clicking on the button "When an order is placed, it is final and binding on the customer. Client. An order number is then assigned to him, which he will have to must be kept.

The Customer is obliged to pay the sum affithe verification process verification process, as well as the delivery charges as set out in the in the "Delivery" section of the Terms of Sale.
The Customer will receive an email confirming receipt of the order. order. The Customer acknowledges that this e-mail, whose information order, is proof of the nature of the agreement and its date. of the agreement and its date.
The order is only definitively taken into account by Butterfull full payment of the amount invoiced for the order. the order.
Butterfull reserves the right to cancel or suspend any order placed placed on the Site if it reasonably believes that the person who placed the has violated any of the provisions of the Terms and Conditions of Terms and Conditions of Sale or if there is a dispute with the Customer concerning payment of a previous order. Butterfull also reserves the right to prohibit access to the Site to persons whom it reasonably that they have violated any of the provisions of the Terms of Sale. AVAILABILITY
Our products are handmade. The offre made is subject to stock availability. subject to stock availability. In the event of unavailability ordered is unavailable, Butterfull will inform the Customer by email within 3 days. days by email. The order will be automatically cancelled for the product concerned. The Customer may, at his option, be reimbursed for the price of the unavailable product, with no additional compensation, or receive a credit note for an amount equal to the price of the unavailable product. The customer may make their choice known by sending an e-mail to the following address contact@mangobutterfull.com

Payment

The price of the products purchased is recalled on the confirmation of the order. The payment by the customer isffect by credit card, transfer, check or by PayPal.

Payment by credit card is made via the secure solution of the Crédit Agricole, E-transactions, or by telephone at 0690746100 at Using the references of the order previously placed online. Payment by cheque is made by post according to the following procedure mentioned on the web page hasffisinging during the validation of the payment. The procedure is as follows: After duly made out the cheque to the order of BUTTERFULL and completed with the amount indicated on the order, the Customer shall indicate the order number to the back of the cheque and send it to the address below: BUTTERFULL, les cannelles, 97190 Le Gosier. Following validation of the payment, the Customer will receive an Order confirmation by cheque. with the information from the order. Pending the reception of the cheque by BUTTERFULL, the order is sent put on hold for 30 days until the cheque is received. Au- beyond this period and in the absence of receipt of the cheque, BUTTERFULL will reserves the right to cancel the order. Accepted checks are those issued by a banking or financial institution located in France. Payment by PayPal is made via the website secure PayPal to which the Customer will be redirected upon validation. of the order. If the Customer does not have a PayPal account, he will have to register before being able to proceed to the payment directly on the said site. Once the payment has been validated, the order will be processed by BUTTERFULL. For payments effectués by PayPal, BUTTERFULL has no access to the data at any time. of its Clients' banks. BUTTERFULL reserves the right to request an upstream settlement from a customer with whom there would have been a failure to pay on a previous order..,

Payment by credit card is made via the Crédit Agricole 's secure solution ,E-transactions, either by paypal, or by telephone on 0690746100 using thereferences of the order previously placed online .Payment by cheque is made by post according to the procedure mentioned on the web pagedisplayed during the validation of thepayment. The procedure to follow is as follows: After having duly made the cheque payable to BUTTERFULL and completed with the amount indicated on the order, the Customer indicates the order number on theback of the cheque and sends it to the address below: BUTTERFULL, les cannelles, 97190 Le Gosier. Oncepayment has beenvalidated , theCustomer will receive an Order confirmation by cheque containing the order information. Pending receipt of the cheque by BUTTERFULL, the dispatch of the order is put on hold for thirty days until receipt of the cheque. Beyond this period and in the absence of receipt of the cheque, BUTTERFULL reserves the right to cancel the order. Accepted cheques are those issued by a banking or financial institution located in France. The payment by PayPal is made via the secure PayPal website to which the customer will be redirected during the validation of the order. If the Customer does not have a PayPal account, will have to register before being able to proceed to payment directly on the said site. Once the payment has been validated, the order will be processed by BUTTERFULL. For payments made by PayPal, BUTTERFULL has, at no time, access to the bank data of its Customers. BUTTERFULL reserves the right of to ask for an upstream payment from a customer with whom there would have been a default of payment on a previous order ,

For the settlement of online orders, Butterfull uses the services of the company. The Site is equipped with a payment solution in secure line. Card numbers and validity date of the card. are instantly encrypted thanks to the SSL (Secure Socket Layer) protocol. Layer) and never pass through the site unencrypted, which ensures that the security of the information transmitted. Butterfull does not have access to any information to these coordinates and therefore does not keep them on its servers.

For the settlement of online orders, Butterfull uses the services of the company. The Site is equipped with a payment solution in secure line. Card numbers and validity date of the card. are instantly encrypted thanks to the SSL (Secure Socket Layer) protocol. Layer) and never pass through the site unencrypted, which ensures that the security of the information transmitted. Butterfull does not have access to any information to these coordinates and therefore does not keep them on its servers.